Buyer beware:

April 14, 2015 9:45 | By | Add a Comment

You may recall some of the recent product news that involved Well, as “recent” as the end of 2014. Since then, we received word from one of their business partners that they are “no longer associated” with, and in addition to that the website has been completely redone with all existing accounts and orders vanishing from their system.

That would not be a problem, were it not for the fact that apparently a number of customers never received their orders. Among them is a test purchase done by ourselves, dating back as far as December 2014. Our communications with FPVStyle were telling us that a delivery would surely take place soon, eventually passing the maximum time allowed by Paypal to reverse a charge. That time window has been shortened recently by Paypal, and may vary depending on where you live.

Interestingly, in all cases, once this happened FPVStyle stopped responding.

Since we not only got complaints about from other sources, but experienced the issues ourselves first-hand, we are posting a public notice about their current state of services.

Other retailers like Goodluckbuy or even HobbyKing have experienced problems in the past. However in both cases their support worked hard to get the products delivered to the customer amidst problems like shipping companies no longer transporting LiPo batteries or general IT system failures. What is not acceptable is for a support line to go silent.

If you are also still waiting for an order from to arrive, let us know.

Update: More links with customer complaints [1], [2]

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FPVCentral is a private, independent news and review site for all things related to First Person View RC model flight. Covering everything from hobby, commercial and military drones, RC models and electronics related to FPV flight, we are not sponsored by any manufacturer or affiliated with any company or project.

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